Tictoc launches Scottish Police Complaints website
Tictoc launches Scottish Police Complaints websiteThe Police Complaints Commissioner for Scotland (PCCS) has launched a new website to create further awareness of its objectives.
The PCCS aims to review the way in which police organisations deal with complaints made by the public in Scotland.
Tictoc has created a site that guides you through the process of making a complaint to the
PCCS. There are also real examples, listing previous complaints that it has investigated and the decisions that were made in each case.
As the Commissioner deals with complaints about all the Police Forces in Scotland, there are also links to each of their websites, and specifically the pages that deal with how to lodge a complaint.
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Comments
your 3 icons need some work, you can see the cut out lines on the magnifying glass and the backgrounds on the other two..
I would have to agree....the watermarked lines from i stock have also been left on one of the icons.
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This isn't a site advertising, flaming guitars being launched into space! It is exactly what it should be. Never going to win an award but perhaps fulfilling the brief and being accessible came first. Im sure the folk at Tictoc will get the .png teething stuff sorted before long, thats life. Also I quite like it! good work.
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Stock icons me thinks. Poor, very poor indeed. At least copy them, draw a couple of extra lines in and change the colours.
The budget was probably tiny, so a pretty good end result.
Althought it will be difficult - I am sure the general public of Scotland will find it in themselves to look beyond the icons and focus on handling the complaint at hand - the process for which the site does a pretty good job of explaining clearly and easily.
Oh for the love of whoever...are these comments really the best that the industry can muster? Picking apart a few rogue pixels on an icon?! The measure of the success of this project will be how well it handles complaints from the public - not what a few nitpicking designers/creatives/know-alls spout.
Speaking of whom...identical page titles on every page on your site...Poor, very poor indeed. At least copy part of them, add a couple of extra words in...
The industry really seems to have it in for TicToc if these fora are anything to go by - which I think is a very unfair reflection on their work.
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Thanks so much for your constructive if nitpicking comments - we've now sorted the icon issues! We too hope that the public will find the site easy to USE if they want to take a complaint forward - which was the original brief - but we've very much enjoyed your witty banter, it's brightened up a dull Monday no end!
I take it that means you dug deep and decided to pay istock for the artwork then.
"Increasing Scotland's confidence in police complaints handling through impartial oversight and reform."
If the aim of this site is to make it easier to make a complaint shouldn't the website state that on the home page in actual plain English? That jargony rubbish means nothing - copywriting by committee methinks; doubt the agency came up with it.
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