The story in the Scottish press yesterday of Celtic FC’s manager and two of its high-profile supporters being targeted by bombers has gone on to make headlines around the world, earning coverage in the New York Times, Spain’s El PaÃs and Russia’s Pravda.
The incident is an extreme of an underlying, and once again high profile, sectarian problem in Scottish society that doesn’t appear to be going away. As a result, will the international coverage and highlighting of the problem have a negative affect on the global image of the Scottish brand?
In its statement to the Drum VisitScotland reiterates Scotland’s standing in the eyes of the world, saying “Scotland is world renowned for its hospitality and warm welcome”. And, while quickly moving to label the act “completely unacceptable”, puts forward the organisation’s viewpoint that it “doesn’t anticipate that these incidences will impact on tourism”.
This opinion echoes that of Michael Kelly, an individual who knows a thing or two about branding a city, if not a country. Kelly, the former Lord Provost of Glasgow who helped to rejuvenate the image of the city with his ‘Glasgow’s miles better’ campaign, says that while incidents like this tend to produce huge publicity it is usually for a very short period of time and people forget them very quickly.
He adds: “As long as there’s no sustained campaign and it is snuffed out very quickly, and especially if the police catch the person and it’s demonstrated to be one individual, then I don’t think there’s any problem.”
Kelly points to the Basque Country as a far more serious situation but notes “there’s no effect on visitors to Spain and that’s a campaign that’s gone on for years”. He admits that Northern Ireland had a great problem with its brand following violence that went on for a number of years, but “a one off incident like this, which could happen in any city for any reason, will not affect the Scotland brand”.
“It’s bad publicity. It’s not good for Scotland, it’s not good for Glasgow to have this attention focussed on it, but I don’t think that in term of reducing visitor numbers or affecting products in Scotland that it will have any long term effect.”
Kelly, now a PR consultant with Michael Kelly Associates, is a one-time board member of Celtic FC giving him an even more compelling insight into the situation. He is quick to reject any suggestion that the clubs have a part to play in the short term to save Scotland’s reputation.
“It is beyond the clubs now” he states. “This is somebody behaving as a criminal. The clubs have done what they can to contain sectarianism, which is different and a long term problem that needs a social solution. This is a criminal act that the police must deal with. I’d separate the two completely.”
Brand Forensics founder Jonathan Gabay isn’t so quick to absolve Celtic and Rangers from taking some responsibility, saying that the meeting between the clubs at Ibrox on Sunday is “their chance to show the world’s press that this is not reflective of both teams in terms of their attitudes.”
“Media coverage around the world has been centred on the Celtic/Rangers rivalry,” said Gabay, adding “it has not said the problem is true of the whole of Scotland”.
“People are sensible enough to realise that this is probably a tiny minority or perhaps even just one person,” he continues.
“The rivalry is long-seated, but to get to this point I think is to get to tipping point, and I think this is an opportunity for all of Scotland’s supporters whatever the team might be to show that the problem is not universal.”
Whatever the long-term impact on Scotland’s reputation, the world’s media is sure to be intensely focussed on goings-on at Ibrox park on Sunday.
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Comments
I think the police should concentrate their search on finding someone matching the following profile:
Head size: a good 50% smaller than average.
Occupation: would have to be a job suitable for someone whose knuckles drag along the ground and with minimal public contact or window cleaning by tongue.
Age: Normally marked on a sticker in the inside his shoe.
Marital status: unmarried but would like to meet someone who has similar interests and is keen to takeover the bath time duties currently performed by his mother.
Home: Goldfish bowl, with a matching attention span.
Interests: Late night web surfing, animal cruelty, combat 18 and Pokemon and unfortunately for the rest of us... football, or at least the bigoted side of it.
Favourite Food: Without a doubt - McDonalds or KFC or due to his attention span, anything than can be nuked in under a minute.
Children: I seriously hope not, you wouldn't want any genetic defects to be passed on by this muppet.
Favourite holiday destination: Butlins at Ayr or Blackpool by coach.
Preferred language: Grunts and other inaudible noises and quite possibly a few words learned from his Speak'n'Spell or up to page 3 of the current Leapfrog for Kids language book.
Other interests: Currently enjoys bus trips around the country at weekends (anonymously), home done tattoos, swords/knives, cheap drink and Limmy's Show.
So to surmise, they are looking for a tattooed FW with ADHD, no friends and hairy palms.
I doubt anyone outside of Scotland will give a monkeys. Other countries have far bigger problems regarding tourist focused crime and people travel there in droves. Egypt and South Africa to name but two. It's a big story here but instantly forgotten outside our borders. Tourism in Ireland is still a viable industry is it not?
'with two footballing retards (Ally McCoist and Neil Lennon)'
totally unacceptable!!!
Nuke 'em both - teams and managers. Football and Scotland would be better without the Old Firm.
As usual , nothing constructive written. Supposedly , the forum for the creative community, one where debate and suggestion are in abundance. Not in Scotland.....no, what we have is juvenile sarcasm..........and we wonder what is going wrong with our industry!
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