Mystery shopping and market research firm Douglas Stafford has appointed Click Consult to manage its online marketing strategy.

The agency has been asked to create a strategic SEO campaign to improve the firms online ranking for specific keywords.

Madelaine Cook, PR and marketing manager for Douglas Stafford, said: “With the rise of review and social media sites it has never been more important for businesses to ensure that their customer service is of an excellent standard.

“Our training helps them to reach this and by appointing Click Consult we are looking forward to growing our offering even further by improving our search engine rankings through their targeted online strategy.”