Central London Community Healthcare NHS Trust has become the first body of its kind within the health organisation to adopt ‘responsive web design’ on its website – allowing it to provide tailor made experiences for desktop, tablet and mobile browsers.
Designed by Precedent this adopts a fluid grid based system to provide information on the Trust’s 160 facilities and homes spread across four London boroughs.
This breaks information down for two main audiences, service users and referrers with tabbed content and accordion style headers used to separate the differing strands of communication.
Head of communications and engagement at CLCH, Joanna Kowalski, said: “When we made the decision to refresh our website we realised we needed to make our online content much more user friendly, especially in London where a lot of people access information on the move. Being able to format our information to suit different devices makes it much easier for people to access and find our services.”