THE DRUM

1. Titanic expansion means Groupon's sinking is a mathematical certainty

   Opinion: Guest Columnists

   Crisis PR expert Tricia Fox casts her eye over daily deals site Groupon, which appears to be sailing through troubled waters. ... Read more

   1 comment

   Tricia Fox - 16/04/2012

   Digital

2. Firm action and firm words required from cricket chiefs

   Opinion: Don’t panic – it’s the crisis management man

   The phrase “it’s just not cricket” is becoming something of a sick joke as the spot-fixing scandal rumbles along. Ten years ago, I... Read more

   0 comments

   Jonathan Hemus - 08/09/2010

   Public Relations

3. One small step from poor customer service to full on crisis management

   Opinion: Don’t panic – it’s the crisis management man

   The Register reports that phone manufacturer HTC is suffering from “long delays” and “confusion”. I can personally vouch for this (see... Read more

   0 comments

   Jonathan Hemus - 19/05/2011

   Public Relations

4. FIFA’s sticking plaster leaves the patient in a critical condition

   Opinion: Don’t panic – it’s the crisis management man

   With news that FIFA vice-president Jack Warner has resigned and the associated corruption investigation dropped, FIFA is almost certainly... Read more

   0 comments

   Jonathan Hemus - 21/06/2011

   Public Relations

5. Ignore corporate reputation at your peril

   Opinion: Guest Columnists

   A number of largescale organisations have recently seen their brand attacked in times of crisis, including financial services companies,... Read more

   0 comments

   - 29/02/2012

   Public Relations

6. Crisis communication hall of shame must act as warning to others

   Opinion: Don’t panic – it’s the crisis management man

   This week, the Holmes Report revealed a league table that no PR professional wants to be part of: the top ten crises of 2010. There are... Read more

   0 comments

   Jonathan Hemus - 01/02/2011

   Public Relations

7. Chilean rescue: great crisis management and an element of good fortune

   Opinion: Don’t panic – it’s the crisis management man

   We’ve all been glued to our TV sets as one by one, the Chilean miners have emerged from the darkness. This has been a human crisis... Read more

   0 comments

   Jonathan Hemus - 15/10/2010

   Public Relations

8. Qantas A380 incident: winners and losers in the reputation stakes

   Opinion: Don’t panic – it’s the crisis management man

   A typical crisis is out of the media spotlight within a week. So the fact that the fallout from the Qantas A380 engine failure is still... Read more

   0 comments

   Jonathan Hemus - 19/11/2010

   Public Relations

9. Crisis PR Analysis: Costa Cruises and the Costa Concordia tragedy

   Opinion: Guest Columnists

   The running aground of the cruise ship Costa Concordia has so far meant the death of six passengers, with many also being injured. The... Read more

   1 comment

   Adrian Johnson - 16/01/2012

   Media

10. The captain is going down with his boat

    Opinion: Don’t panic – it’s the crisis management man

    Whilst it’s almost too easy to pile into BP as it lurches from gaffe to gaffe and fails to stem the Gulf oil leak, I cannot let Tony... Read more

    0 comments

    Jonathan Hemus - 21/06/2010

    Public Relations

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